1 如何计费


Each droplet is billed per hour up to its monthly cap.

2 我如何选择按月计费和按小时计费?


There is no difference between monthly and hourly billing. All droplets are billed hourly, up until a monthly cap. We have estimated that each month has about 672 hours (28 days). If you use your server for less than 672 hours during the month, you will be billed for each hour that you used it. If you use your server for more than 672 hours that month, you will be billed at the monthly cost, which is no greater than 672 hours.

3 我的VPS关机状态,还会收费吗?


Yes. Your diskspace, CPU, RAM, and IP address are all reserved while your Droplet is powered off. If you want to save a Droplet for future use take a snapshot of it and then destroy it. You’ll be able to create a new Droplet from the snapshot image anytime to bring it back online.

4 添加vps有安装费吗?


No — you only need to pay for 1 hour of usage. Spinning up a new 512MB server just to test something for a couple of minutes will only cost you $0.007

5 如何付款?

我们接受的信用卡包括Visa, MasterCard, American Express, Discover, 还接受PayPal

We accept Visa, MasterCard, American Express, Discover, and PayPal.

6 我绑定信用卡就会扣款吗?


No — when you enter a card, we only run an authorization charge of $1.23. This authorization is refunded back to your card by your bank in no more than 30 days. Your card is charged at the end of the billing cycle.

7 后台计费页面的符号是什么意思?


User’s credits show up with a negative (ie. -$11.25) while the amount they owe to DigitalOcean shows up positive (eg. $5.00).

8 后台显示我有余额,为什么我的账户仍被暂停?


In order to use the credit, users need to activate their accounts by adding a credit card to their account or prepaying through PayPal.


9 我通过Paypal转账了,为什么还没看到账户余额变化?


Balances are not updated in real time. Once you submit your PayPal payment it gets processed and added to our system. You should see the updated balance in a few hours.

10 如何取消账户?



You can cancel your account anytime through the control panel, under the settings tab.

11 你们允许退款吗?


No, we do not offer refunds. If there are extenuating circumstances, please open up a ticket with us.



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